McDonald’s restaurants across Australia hit with IT outage, unable to serve customers

Kayla Sellwood
The Nightly
1 Min Read
McDonald’s restaurants across Australia are unable to serve customers after being hit with a technical system outage.
McDonald’s restaurants across Australia are unable to serve customers after being hit with a technical system outage. Credit: Sarah Matray/News Corp Australia

McDonald’s restaurants across the globe are unable to serve customers after being hit with a technical system outage.

The outage is reportedly affecting restaurants across several countries including Australia, New Zealand, the United States, Japan and Canada.

Customers are unable to order food in-store or on the MyMaccas app during this time. Some restaurants are accepting cash payments at this stage.

Sign up to The Nightly's newsletters.

Get the first look at the digital newspaper, curated daily stories and breaking headlines delivered to your inbox.

Email Us
By continuing you agree to our Terms and Privacy Policy.

It is currently unknown what has caused the technical glitch or how long it will be until the computers are back online.

The systems have been offline since about 1.10pm on Friday.

A McDonald’s Australia spokesperson said they were aware of the “technology outage” impacting the nation.

“We are aware of a technology outage that impacted our restaurants; the issue is now being resolved,” they said.

“We thank customers for their patience and apologise for any inconvenience this may have caused. Notably, the issue is not related to a cybersecurity event.

“We can confirm some restaurants are back online and serving customers, and we are continuing to work to restore all remaining restaurants as soon as possible.”

Comments

Latest Edition

The front page of The Nightly for 15-04-2024

Latest Edition

Edition Edition 15 April 202415 April 2024

Justice Lee finds Lehrmann ‘hell-bent on having sex’ with Higgins and ‘didn’t care if she knew what was going on’