McDonald’s restaurants across Australia hit with IT outage, unable to serve customers
McDonald’s restaurants across the globe are unable to serve customers after being hit with a technical system outage.
The outage is reportedly affecting restaurants across several countries including Australia, New Zealand, the United States, Japan and Canada.
Customers are unable to order food in-store or on the MyMaccas app during this time. Some restaurants are accepting cash payments at this stage.
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The systems have been offline since about 1.10pm on Friday.
A McDonald’s Australia spokesperson said they were aware of the “technology outage” impacting the nation.
“We are aware of a technology outage that impacted our restaurants; the issue is now being resolved,” they said.
“We thank customers for their patience and apologise for any inconvenience this may have caused. Notably, the issue is not related to a cybersecurity event.
“We can confirm some restaurants are back online and serving customers, and we are continuing to work to restore all remaining restaurants as soon as possible.”
