Millions of Australians jobseekers admit to using AI when applying for jobs

Millions of Australian jobseekers are using artificial intelligence (AI) in an attempt to get ahead in a competitive job market, new research from business software brand Capterra has found.

The jobseekers survey found that 73 per cent of respondents have used AI technology when applying for jobs — 15 per cent higher than the global average.

Of these jobseekers, 90 per cent admitted to exaggerating or lying about their skills on resumes, applications, or assessments.

This group said they believe other applicants for similar positions are enhancing or exaggerating their job applications with AI and so feel they have no other option but to do the same.

While many jobseekers feel comfortable using AI in their job search, 25 per cent of non-users fear recruiters might see AI usage as cheating.

While some organisations told Capterra they are open to candidates using AI, they said applications should still be ethical and transparent — discouraging uses that could mislead or compromise the integrity of the hiring process.

However, recruiters are also increasingly embracing AI.

“Implementing AI solutions in the hiring process is becoming inevitable for recruiters to combat deception in applications,” Analyst at Capterra Andrew Blair said.

“Jobseekers are eager to armour themselves with resources available to present themselves better, and it’s up to recruiters to adapt their strategies to stay competitive and discern the most eligible candidates.

“While AI can be a jobseeker’s ally, it also has the potential to blur the lines between assistance and deception.”

Multiple uses for AI

Just over half of respondents said AI significantly helped their chances of landing a new job, with 26 per cent believing AI enhances their representation in the job market and 21 per cent said it saves them time and allows them to apply for more positions.

On the other side of the job search, AI can be used to recruiters and employers to analyse resumes and LinkedIn profiles, as well as cover letters, to assess the candidates’ suitability for specific roles.

Respondents pointed to tools like ChatGPT as having a positive impact on their job search by creating and refining resumes, cover letters, and other written materials.

Jobseekers most commonly use AI in their job search to find relevant job listing and refine their resumes.

However, 27 per cent of respondents said they have used AI to complete test assignments or skills assessments.

One in five jobseekers also reported using AI teleprompter tools to generate interview answers.

These tools can listen in on phone or video interviews, providing real-time suggestions and answers, according to Capterra.

Capterra’s report said these findings “raise questions about transparency and the authenticity of (jobseekers’) skills.

“Employers must adopt new recruitment strategies, such as the right AI detection tools,” it said.

“With a critical recruiting process, they would have an advantage in identifying and hiring genuinely qualified candidates.”