Westpac outage: Tech issue leaves Australians without access to online and mobile banking services
One of Australia’s biggest banks suffered a major tech issue that prevented customers from being able to access their funds.
Customers attempting to access their Westpac online or mobile banking were met with an error message that read: “Something’s wrong. Please try again later.”
The issue appeared to have started just before 1pm AEDT.
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In a statement shared on X, the bank said the issue had since been resolved.
Customers took to social media to vent their frustration, with one replying to the bank’s statement on X saying the issue had prevented them from buying Oasis tickets.
“Stopped me from getting Oasis tickets!” Matt Barton wrote.
“Had the tickets reserved — went to my Westpac app to get my credit card details.... Something’s not working.... Something’s not working... Not happy.”