Google issues warning that anti-scam bid might make Australia a ‘prime target’

Australia’s proposed scam prevention framework needs to ensure it doesn’t make the nation a prime target for scammers, the world’s largest search engine says.

Under the reforms, fines of up to $50 million could be meted out if “reasonable steps” are not taken by businesses to prevent, detect, disrupt, respond and report scams or attempted scams.

Public hearings are set to begin on Monday for the inquiry into the provisions of the Scams Prevention Framework Bill introduced in November.

The inquiry received submissions from a number of interested parties including Telstra, Australia’s biggest four banks and Google.

In it’s submission, search engine giant Google warned the proposed framework was “unworkable” for consumers, because the processes were unclear and too complex.

“It would risk reducing consumers’ vigilance against scams, and rather than improve the situation, lead to a situation where Australia is seen as a prime target for scammers,” Google said.

The submission said Google was dedicated to protecting users by combating scams and scammers with a three-pronged approach using AI technology, advertiser verification and partnering with anti-scam agencies.

The hearings in Canberra will include presentations from Australian Banking Association chief Anna Bligh, as well as delegates from the Communications Alliance, Digital Industry Group, CHOICE and the Consumer Action Law Centre.

The inquiry has set aside 30 minutes for Ms Bligh to make her case, which is expected to support the framework alongside a “whole-of-ecosystem” approach that will build on proactive measures being taken by the banking industry.