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Amazon Web Services outage sparks global online chaos across Snapchat, Fortnite, Canva

Eloise Budimlich
The Nightly
Users are being locked out of scores of websites following the outage.
Users are being locked out of scores of websites following the outage. Credit: News Corp Australia

Amazon’s cloud unit Amazon Web Services experienced a severe outage which sparked online chaos on several global websites including Snapchat.

Users reported disruptions across many platforms including Roblox, Fortnite, Life360, Clash Royale, PlayStation, Canva, Hinge and more.

Website monitor Downdetector recorded a major spike in outages on October 20, and the AWS confirmed the issue on its health dashboard.

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“We can confirm increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region,” the Amazon subsidiary posted.

They said engineers had been engaged, and based on an initial investigation, the issue appeared to be related to DNS resolution DynamoDB API endpoint in US-EAST-1.

Since then the AWS downgraded the severity of the problem.

“We are seeing significant signs of recovery. Most requests should now be succeeding. We continue to work through a backlog of queued requests. We will continue to provide additional information.”

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