Outrage after falling cauliflower sends woman to hospital and supermarket offers $50 voucher as apology
A trip to the supermarket is not usually fraught with danger. But one shopper has told how she was left needing hospital treatment after a bruising encounter with a cauliflower.
Sammi Mai, 42, claims the vegetable tumbled 1.2 meters from the top shelf of the reduced-price section at Waitrose, a popular supermarket chain in the UK, and slammed into her head.
The impact made her blackout, she alleges, and she came round to see the brassica by her side.
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By continuing you agree to our Terms and Privacy Policy.Staff then simply “plonked” it back on a shelf, said Ms Mai.
She was taken to hospital with a severe headache, nausea and dizziness before being diagnosed with post-concussion syndrome.
Ms Mai, a loyal Waitrose shopper, was on holiday in Bath, Somerset, with her husband but said the incident ruined their break.
The couple, of Kingston upon Thames, southwest London, complained to customer services two days after the incident. In response, Waitrose gave her a £25 ($50) voucher and £8 ($15) for a taxi fare, which Ms Mai condemned as “insulting”.
She said she feels let down and has not used the voucher.
Ms Mai claims she has been told to hire a solicitor if she wants to take the case further.
“I was very unwell and I’m still suffering,” she told The Sun.
“They should not store heavy, roundish items like that on the top shelf.”
Waitrose said: “We are sorry to hear she is unwell.”
“We take customer safety incredibly seriously.”
