CommBank down: Latest updates on outage affecting Commonwealth Bank app customers
Frustrated customers of big four bank CommBank have reported a major internet banking outage, affecting their ability to access their cash.
Customers have fumed outline about the reported outage, saying they were unable to transfer money.
“Since last night my accounts have been stuffed and I can’t pay anything cant transfer money,” one customer wrote.
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By continuing you agree to our Terms and Privacy Policy.The bank confirmed CommBank and NetBank were “unavailable for some customers” and said it was working “urgently” to fix the issue.
“All other CommBank banking services, including card payments and ATMs, are working,” the bank said on its website.
“We apologise and appreciate your patience.”
By 2.06pm, a CommBank spokesperson said the issue had been fixed.
But, the issue hasn’t stopped the company copping a pile-on from internet users, who pointed out the bank had closed many bricks and mortar branches in favour of internet banking.
In 2024, CBA, which owns WA’s Bankwest, closed the last of its 45 metropolitan branches and rebranded 15 remaining regional branches to CommBank.
The bank has been trolled with dozens of “cash is king” comments amid the latest issue.
“This is why we like to withdraw cash to have on hand. -Every CBA customer,” wrote one internet user.
“CASH DOESNT CRASH !!!,” added another.
“Better go back to offline…… you’ve had 30yrs of problems having everyone’s accounts online,” wrote another.
