Telstra, Optus networks disrupted across NSW after storms caused widespread outages

Emma Kirk
NewsWire
Telstra customers were unable to make emergency calls after severe weather cut off more than 100,000 services across NSW.
Telstra customers were unable to make emergency calls after severe weather cut off more than 100,000 services across NSW. Credit: Supplied

Telstra customers have been unable to make emergency calls after severe weather cut off more than 100,000 services across NSW.

The outage occurred along the Mid North Coast, impacting calls to Triple 0 and access to mobile, NBN, ADSL and PTSN networks.

Customers from Newcastle to Coffs Harbour and inland towards Grafton were impacted by the outage.

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A Telstra spokesman said they were making progress to restore services following severe weather in NSW.

A Telstra outage across the Mid North Coast has cut access to emergency calls to Triple 0, mobile, NBN, ADSL and PTSN networks. Picture: NewsWire / Glenn Campbell
A Telstra outage across the Mid North Coast has cut access to emergency calls to Triple 0, mobile, NBN, ADSL and PTSN networks. NewsWire / Glenn Campbell Credit: News Corp Australia

“Widespread power outages are affecting parts of our network, and our technicians are working closely with authorities to get in and bring services back online when it is safe to do so,” a spokesman said.

Telstra has restored more than 40 mobile sites since the outage started, with other sites and services still disrupted.”

It is understood that services with other telecommunication providers were also impacted by the severe weather.

A Telstra outage is affecting more than 100,000 services across NSW.
A Telstra outage is affecting more than 100,000 services across NSW. Credit: Supplied

Optus reported its mobile network, NBN and internet services were also down at some sites along the Mid North Coast and Northern Rivers regions.

“The recent weather event in NSW has caused major power loss due to damaging wind and rain across some parts of the state,” an Optus warning read.

“Our team are working to restore sites as soon as possible.”

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