updated

Apple acknowledges global iMessage and FaceTime outage hours after users raise complaints

Max Corstorphan
The Nightly
1 Min Read
A mass outage is affecting Apple users across the globe, with tens of thousands reporting they are unable to send iMessage.
A mass outage is affecting Apple users across the globe, with tens of thousands reporting they are unable to send iMessage. Credit: CarExpert

Apple says it has resolved the massive Facetime and iMessage outage that hit millions of users around the world on Friday.

Australian users woke to find iMessage, Apple’s messaging service, and FaceTime, its video call function, down.

Users reported the iMessage function was taking longer than usual to send a message, or not sending at all.

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Reports of the service being down flooded into Down Detector shortly after 7.30am on Friday.

Tens of thousands of users globally have reported issues with iMessage functionality, according to Down Detector.

By 10am (AEST) Apple’s System Status page said the outage had been resolved.

“Some users were affected — users were unable to use this service,” Apple wrote.

The FaceTime issue was also listed as “resolved”.

Apple noted both the iMessage and FaceTime issues occurred between 7.49am and 8.35am (local time).

Users have taken to X, formerly known as Twitter, to express frustration over the outage and demand an explanation for the inability to send texts.

“I was in the middle of a FaceTime call and all of a sudden #iMessage went down so now I have to use other apps,” one user wrote.

“Which is fine… for people who actually have other messaging apps. But most of the people I know only use iMessage, so this outage can get pretty problematic.”

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