Optus emergency outage leaves thousands unable to call triple zero as network failure hits Melbourne
A significant Optus outage is impacting emergency service calls for more than 14,000 people.
The issue is caused by an aerial fibre break impacting users in the Frankston and Mornington Peninsula areas, Southeast of Melbourne.
The embattled telco says it is investigating the issue, which is affecting triple-zero calls.
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By continuing you agree to our Terms and Privacy Policy.“Optus customers will only be able to call Emergency Services if they are within coverage of another mobile network or are able to call via WiFi,” the company’s website said.
The failure is the fourth time in months that a major Optus outage has prevented people from accessing emergency services.
A scheduled firewall upgrade in South Australia triggered a communications outage on September 18 linked to the deaths of three Australians.
Optus chief executive Stephen Rue blamed human error for that fault.
Normal calls were largely unaffected, but the outage blocked about 600 triple-zero calls from connecting to emergency services.
