Sydney Airport: Qantas issues travel warning as T3 baggage system malfunctions

One of Australia’s busiest airport terminals has moved to contingency plans and scrambled extra staff after the baggage system malfunctioned.

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Matt Shrivell
The Nightly
The major terminal at Sydney Airport has been thrown into chaos.
The major terminal at Sydney Airport has been thrown into chaos. Credit: AAP

One of Australia’s busiest airport terminals has been thrown into chaos after the baggage systems malfunctioned.

Qantas has delivered warnings to domestic travellers using Sydney Airport’s T3 terminal this week as issues surround baggage delivery and increased airport staff assist customers onto domestic flights.

Travellers have been warned to allow at least two hours lead time after arriving at the airport, to clear baggage check-in stations and security.

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“We are in the final stages of resolving a technical issue with the T3 domestic terminal baggage system,” a Sydney Airport spokesperson said.

Qantas have been working with the airport authority to clear the backlog and assist customers ahead of school holiday travel and said “the issue meant customer bags were delayed on Monday, but they recovered bags on the next available services, with all bags being recovered on flights by Tuesday morning”.

Qantas confirmed they have been working with Sydney Airport to ensure disruption is minimised and that backup systems have been in place and since Monday.

The national carrier have been advising advising customers travelling on domestic services to arrive at Sydney Airport with adequate time ahead of their departure, given the disruption within the terminal.

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